If Your Construction Photos Don’t Meet These Standards, You Might Lose the Claim
When damage happens or a dispute arises, insurance adjusters don’t want your opinion — they want evidence. And that evidence needs to be clean, clear, and compliant with the insurer’s standards.
The problem? Most construction teams aren’t capturing photos that meet those standards.
At Completion Phase, we specialize in delivering drone-captured imagery that’s not just high-quality — it’s insurance-grade.
✅ What Do Insurance Adjusters Expect in Construction Documentation?
Not all photos are created equal. Adjusters are trained to evaluate conditions visually, but only when the documentation is complete and verifiable.
Here’s what they look for:
1. Date and Time Stamps
Insurance adjusters need to know when a photo was taken. Not “sometime last week,” but an exact date and time.
✅ Completion Phase drone files are automatically timestamped and stored with metadata.
2. Geo-Location Data
Photos should be pinned to the job site location, not taken off-site or from a different phase.
✅ We use drones with GPS-enabled systems that record exact site coordinates.
3. High Resolution
Blurry or poorly lit images won’t hold up. Adjusters need to zoom in on details like flashing, rebar placement, or water lines.
✅ Our drones shoot in HD and 4K to meet visual documentation standards.
4. Consistency Across Phases
Random phone shots from trades won’t tell a full story. Adjusters want a complete timeline — ideally, with recurring updates.
✅ Our platform schedules and automates recurring flights across key build phases.
5. Third-Party Verification
Insurers take third-party documentation more seriously than internal photos — especially if there’s a dispute.
✅ Completion Phase connects you with FAA-certified pilots who act as a neutral third party.
🔍 Why Adjusters Reject Poor Photo Submissions
Even well-meaning contractors can tank a claim by submitting:
- Cropped or unclear images
- Photos from the wrong date
- Photos without lot or unit identification
- Incomplete coverage of the damaged area
- Files that can’t be tied to the insured event
When this happens, your team eats the cost — or you waste hours chasing down missing proof.
🛠️ What You Can Do Right Now
If you’re a GC, project manager, or developer, here’s how to prepare for smoother claims:
- Set up recurring drone documentation with Completion Phase
- Focus on capturing pre-cover, pre-pour, and pre-close conditions
- Keep organized folders by lot number, date, and trade
- Make sure your images are verifiable, not just stored on someone’s phone
📦 Completion Phase Makes Insurance-Ready Documentation Easy
With our platform, you get:
- 📅 Scheduled drone flights tied to your timeline
- 🔐 Secure, cloud-based delivery of all image files
- 🗂️ Organized, insurance-friendly formatting
- ✅ Peace of mind when inspectors or adjusters show up
📸 Get Ahead of the Next Claim
Don’t wait for a dispute to figure out you don’t have the photos.
👉 Contact Us